MyUKCart takes privacy issues on the internet very seriously and we are committed to safeguarding the privacy of our website visitors. By using our website, you agree to this policy and you consent to our use of cookies in accordance with the terms of this policy.

INFORMATION WE COLLECT

We may collect, store and use the following personal information:

  1. information about your computer and visits to and use of our website including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths.
  1. information that you provide to us when registering on our website or subscribing to our services. This information may include your email address, name, physical address(s), telephone numbers, payment details, profile pictures, gender and date of birth.
  1. information relating to any transactions that you enter into through our website, including your name, address, telephone number, email address and card details.
  2. any communication that you send to us or send through our website
  3. any other personal information that you may send to us

USING YOUR INFORMATION

We may use the personal information you submit to us through our website to:

  1. personalize your page on our website and to enable your use of the services available on our website
  2. send notices of transactions and businesses you do through our services.
  3. to respond to specific requests and complaints made by or about you relating to our website
  4. to protect the security and integrity of our website and to prevent fraud
  5. generally send you marketing communications relating to our business

DISCLOSING YOUR PERSONAL INFORMATION

Unless required by law or needed to aid transporting your shopping to you, personally identifiable information we may collect from you through our website is retained by MyUKCart. MyUKCart will not sell, transfer or disclose personally identifiable information to any company or anyone outside this company. When you make a, for example, shop4me order or release any shipment from your MyUKCart suite, we will send only the relevant information to the courier in order to help them process and bring your shopping to you. Some of this information may be further passed on to relevant government bodies in the process (for example, for customs).

THIRD PARTY WEBSITES

This website may contain links to other third-party websites. We are not responsible and do not control content and privacy policies of these third party websites.

COOKIES

We use “cookies” to customise information on our website. Cookies are small files that are sent by a web server to a web browser to store some data specific to a particular user and website, and can be accessed either by the web server or the user’s computer. Some browsers may allow you to set notifications when you receive cookies. You can read further information about cookies here.

PHONE CALLS

We may record calls for training and quality purposes and, for the protection of our customers and staff. If we speak to you, we may also use some of the information we have collected about you to identify and confirm your identity; so we are sure to be speaking to the right person about the account in question.

YOUR RIGHTS

You have a right to access personal information MyUKCart holds about you. You may request a copy of personal information MyUKCart holds about you in writing (email, letter or fax).

We may revise this Privacy Policy from time to time. It is your responsibility to check this policy when you visit our website. If you do not agree with the policy, you should let us know and cease use of our website immediately. You can also request that we remove your details from our servers.